Terms of Sale

1. The seller

Bizleen is a service operated by Dan Nutu EI, which publishes and sells it, at 137 Rue des Landes, 78400 Chatou, France. Its full identity, registration number and contact details are set out in the legal notice, which French law requires to be published in French. For anything else, write to contact@bizleen.com.

2. Who the paid plans are for

The Presence, Business, Team and One subscriptions are reserved for professionals: a company, an association, a self-employed person, a craftsman, a professional practice, or anyone subscribing in the course of a business activity. You do not need to have set up a company, but the subscription must serve an activity, not private use.

The Card plan, which is free, stays open to everyone.

We nevertheless grant all our customers, whatever their status, the fourteen day right of withdrawal set out in article 7. It is a commercial choice, not an obligation: we would rather refund someone who has changed their mind than argue about their status.

3. The plans and what they contain

Five plans coexist: Card, which is free, and four paid plans, Presence, Business, Team and One. The current feature breakdown is shown on the home page; what follows sets out the contractual commitments attached to them.

Some plans give access to Bizleen Orbit ("Orbit"), Bizleen's operations environment for bookings, scheduling, time tracking, leave and team management features. Orbit is not a standalone commercial plan: the capabilities you can use depend on your Bizleen plan and on your activity.

Card, free

A digital business card at a bizleen.com/@your-handle address, with a QR code, a downloadable contact file, themes, a logo, an accent colour and two languages. Also included, at no extra cost: the detailed statistics of your page, the QR code generator and the email signature generator.

The counterpart of it being free is the Bizleen mark, and nothing else. The Bizleen signature stays visible on the public page, and the QR codes and email signatures produced under this plan carry the Bizleen mark. Statistics carry none: they are open with no counterpart.

Presence

Everything the Card plan contains, with the Bizleen mark removed everywhere it appears, plus the full venue page: address, map, opening hours, category, action buttons, structured menu or price list, photo gallery, about section, services, testimonials, frequently asked questions, one-off or recurring nights and events that you schedule, switch off and reschedule yourself as often as you like, dish of the day, contact form, Google rating updated every month, importing a menu from a photograph and editing delegated to an employee. All of it in three languages, managed by you.

Presence is a self-service plan: Bizleen supplies the tool, you enter and update your content yourself.

If your activity takes bookings or appointments, Presence includes an internal booking register in Orbit. You enter, change and cancel bookings in it yourself, and you can consult their history. Your customers do not book online through this register and Orbit sends them no email, including to confirm a booking you entered on their behalf. Online booking and the automated messages sent to your customers belong to the plans that include them, in particular Business, Team and One, depending on the capabilities open to your activity.

For any Presence subscription taken out up to and including December 31, 2026, Bizleen prepares your page once, from the material you send us, at no extra cost. You then manage your content yourself, under the conditions of the Presence plan. This preparation is a time-limited commercial offer: it gives you no right to the services of the Business plan.

Business

Everything the Presence plan contains, plus a service performed by Bizleen: setting up your page from the documents you send us, writing the descriptions, translations into up to five languages, matching your photographs to dishes, products or services, keeping your calendar, updates to the Google rating every week, working your content for search engines, handling routine updates within reasonable limits, two major changes a year (a new menu, a new catalogue or a substantial rework of your services), and support by email and WhatsApp.

Business also adds two capabilities to your page: a shop, that is a catalogue of products with photographs, and the ability to link your own domain name to your page. Connecting the domain requires a change that you make, or have made, with the provider of that domain; we tell you what to enter there.

If your activity takes bookings or appointments, Business also includes Orbit's online booking module. Your customers can book online, receive a confirmation and have a link to manage their booking. The customer automations provided by this module, in particular the follow-up message after an appointment or a booking and the invitation to leave a Google review, apply when they are switched on for your activity.

Bizleen neither takes nor supplies any photograph. The photographs are supplied by you; we integrate them and match them to the right content.

We commit to acting within forty-eight hours of receiving your material, save in a case of force majeure. That deadline only starts running once you have sent us what is needed: we do not go hunting for documents, and a request with nothing attached does not start the clock.

Search engine visibility is a best-efforts obligation: we prepare and structure your content for search engines. No position, no ranking and no volume of visits are guaranteed.

Team

Team gives access to Orbit for the operations management of your activity and your team: scheduling, time tracking, leave requests, exports and the app used by your employees, together with the additional modules that apply to your activity, in particular online booking when it takes bookings or appointments. It includes the card of your venue in its free version, in two languages, with the Bizleen mark remaining visible on it, and no team member places. For a full page, you can add a Presence licence to that card.

Team includes no paid public presence capability: no full venue page, no contact form, no Google rating, no online shop and no custom domain name. It does not require a Bizleen website: it is added to the website you already have.

One

One brings together the whole of Business and the whole of Team in a single subscription, with no capability of its own: the full venue page and the service performed by Bizleen in up to twelve languages, updates to the Google rating every week, the shop, the custom domain, Orbit for bookings and the operations management of your team, and ten team member places.

Everything these terms say about Business applies to One for the Business part it contains, and everything they say about Team applies to One for the Team part it contains, subject to the specific rules expressly laid down for One.

Plans per card and team member places

A paid plan applies to one card. Presence, Business and One are assigned to a specific card on your account; Team is attached to your account. One account can carry several plans, each on its own card. A plan can also remain available without a card: it is then billed as usual until you assign it to a card or stop its renewal. A plan can be transferred from one card to another card on your account: the transfer changes neither its end date nor its price, and it never deletes, detaches or pauses a card.

Your team members' cards are attached to an organisation, whose parent card is the card of your venue. An attached card takes its features and your venue's visual identity from its parent card, within the limits of the plan that parent card carries.

Presence, Business and One include team member places: 1 with Presence, ten with Business and ten with One. Team includes none: it gives access to Orbit and a free card. The places of all your plans form one shared total for all the organisations on your account, and each team member card attached to one of them takes up one place, including when it belongs to a team member's own account. What sets the plans apart is what they otherwise bring you, the service provided by Bizleen and the Orbit features, never the number of places alone.

Each of those cards carries the visual identity of your venue, has its own public address and its own QR code, and can be handed to the team member concerned: they keep what belongs to them up to date, their contact details, their photograph and their own introduction, while you keep control of the professional identity, including the name of the venue and the job title.

Beyond the included places and any places given to you, each extra place is billed €2 per month or €20 per year, following your account's billing period. Extra places are billed only after your express consent, given from your Billing area. A place added during a period is billed pro rata on the next invoice, and the number of extra places is adjusted automatically at each renewal to the number of attached cards. Without that consent, no extra charge is collected, and a new card can only be attached within the places available. What happens to these cards when a plan goes down or ends, and when an organisation is deleted, is set out in article 9.

4. Prices

Prices are shown in euros and net of tax. Dan Nutu EI falls under the French VAT exemption for small businesses, and the law requires the French wording to be used as it stands: TVA non applicable, article 293 B du CGI (VAT not applicable, article 293 B of the French General Tax Code). It means that no VAT is charged: none is added to the amount shown, so the price you see is the price you pay.

On every paid plan, the yearly option works out at two months free compared with twelve monthly payments.

Prices may change. A change never applies to a running subscription: it takes effect at the next renewal, and you are told by email at least thirty days beforehand.

5. Subscribing and payment

You subscribe online from your Billing area. Before you confirm, a summary shows you the plan, the billing period and the amount. Confirming places an order with an obligation to pay.

Payments are handled by Stripe. Bizleen neither receives nor stores any card number. Payment is taken when you subscribe, then at each renewal.

6. Term, renewal and cancellation

The subscription is entered into for the period you choose, monthly or yearly, and renews by tacit agreement for an identical period unless you cancel.

You can cancel at any time, without giving a reason and without penalty, from your Billing area. Cancellation takes effect at the end of the current period: you keep access to what you have paid for until it runs out, and nothing is owed for the following period. Amounts already paid for the current period are not refunded, except where you exercise the right of withdrawal set out in article 7.

For a yearly subscription, you are told by email of the renewal date and of the option not to renew, at the latest one month before the cancellation deadline.

When a plan is cancelled, the card that carried it moves to the free Card plan, unless it holds other rights from its organisation. It is neither deleted nor unpublished because of the cancellation. The features specific to that plan stop on that card and on the team member cards that inherited them; those cards stay attached to your organisation. The data in your Orbit space, if your plan opened one, is kept. All of this under the conditions of article 9.

Deleting a card does not stop the plan it carried: that plan remains available on your account, and billed, until you assign it to another card or stop its renewal.

Deleting your account is a different act from cancelling, and it does not replace it: while a subscription is running, deleting the account is refused. You cancel first, then your account becomes deletable. We made that choice so that deleting an account never silently triggers a commercial decision. Deletion then carries the erasure described in the Privacy policy.

7. Right of withdrawal

You have fourteen days from subscribing to withdraw, without having to give a reason and without penalty. That period is granted to you whether you are a consumer or a professional: we chose not to make this right depend on your status.

To exercise it, just write to us at contact@bizleen.com, the address shown in the legal notice, giving your name and the address of your card. No particular form is required. The refund is made within fourteen days of your request reaching us, by the same means of payment.

If you ask for the service to start straight away

The features of a subscription switch on immediately after payment, and the setup of a Business or One plan starts as soon as your documents reach us. By subscribing, you expressly request that performance begin before the fourteen day period is over.

If you withdraw once the service has already started, you still owe the amount corresponding to what has been supplied to you up to your request, calculated pro rata. For a Business or One plan whose setup has been carried out, that amount takes account of the work actually done, on a detailed statement.

8. Commercial reference

We put real work into preparing a Business or One page. You authorise us, including after your subscription ends or if you withdraw, to keep the page produced and to show it as a reference to people interested in the service.

This authorisation is strictly bounded:

9. What happens when a plan ends

This article sets out precisely what becomes of your content. We have written it in detail because a customer has the right to know what they lose, what they keep, and what they can get back.

What is yours and never moves

The content you have entered, the photographs you have supplied, your contact details, your prices, your opening hours: they stay yours, they stay in place, and they stay editable by you. Changing plan does not touch them.

What belongs to the Business service, including within One

Some content is produced by Bizleen under the Business plan or the One plan: the descriptions we write, the translations we produce, the matching of your photographs to each dish, product or service. We remain the holders of it, and you have the benefit of it for the term of your Business or One subscription.

Your photographs remain yours in every case. What belongs to our service is their matching to a specific item, never the photograph itself.

Some capabilities belong to this service too: languages beyond three, Bizleen keeping your calendar, updates to the Google rating every week instead of every month, the handling of updates, creating a shop and serving the page on a custom domain. The creation of recurring nights and events does not belong to it, however: it is part of the Presence plan too, and you keep it.

When you leave Business, or the Business part of One

If you leave the Business plan, or leave One for a plan that does not include Business, the capabilities specific to the Business service stop, subject to what is expressly kept below. What becomes of the content produced by Bizleen depends on what you have paid, under the rules of this article:

The count is on the paid periods actually collected, that is on the invoices actually settled, and not on the time elapsed. A month left unpaid does not count.

A shop or catalogue already created is not deleted merely because you change plan. It stays attached to your venue. Whether you can create a new one, or use the features reserved for Business, depends on the plan in force.

A custom domain already linked is not deleted merely because you change plan. When the plan in force no longer includes the custom domain service, that domain no longer serves your page directly and sends visitors to its canonical address on Bizleen. If you take a plan that includes the custom domain again, the service can be switched back on without first removing the existing link.

Team member cards, when a plan goes down or ends

When the parent card's plan is replaced by a lower plan or ends, for whatever reason, no team member card is deleted, deactivated or detached. We write down here, point by point, what changes and what does not: these cards are printed on QR codes and placed in email signatures, and nobody should find out afterwards what becomes of them.

Deleting a parent card or an organisation

Your Orbit space, when a plan changes or ends

Four guarantees, in both cases

10. Your obligations

You warrant that you hold the rights to everything you send us, in particular the photographs, and that this content infringes no third-party right. You are responsible for the accuracy of the information published, in particular prices, opening hours and allergens.

For the Business and One plans, and for the free preparation offered with the Presence plan, the quality of the result depends on the quality of the documents you send us. We guess nothing: information that is absent from your documents is not invented.

Orbit is an organisation and operations management tool. It can show hours, counters, estimates of wages or employer costs and prepare information useful to your management. It does not produce payslips, does not file the French nominative social declaration (DSN), does not make salary payments, and replaces neither your payroll software, nor your accountant, nor legal or employment advice. You remain responsible for the declarations, checks and decisions that fall to you as an employer.

11. Failed payment

If a payment fails, your access is kept for as long as our payment provider retries it automatically. If nothing has been settled by the end of that period, the subscription is cancelled and your page moves to the free Card plan, under the conditions of article 9. Between professionals, the late payment penalties and the fixed recovery indemnity provided for by law apply.

12. Liability

We are held to a best-efforts obligation, not an obligation to achieve a result, on the availability of the service as well as on search engine visibility. No position in search engines, no volume of visits and no commercial result are guaranteed.

Bizleen does not answer for indirect losses: loss of customers, loss of revenue, loss of opportunity, lost profit, damage to reputation or commercial loss. The service is a way of presenting your business; it replaces neither your activity nor your other channels.

In any event, our liability is capped at the amounts you have actually paid us over the twelve months preceding the event giving rise to it. For a free account, that cap is nil.

This limitation does not apply in the case of gross negligence or wilful misconduct, nor in the cases where the law forbids limiting liability. We write it down so that you know exactly how far it goes.

13. Warranties

You have the benefit of the statutory warranties provided for by law, in particular the warranty of conformity and the warranty against hidden defects where you are entitled to them. Nothing in these terms sets them aside.

We commit to a best-efforts obligation on the availability of the service. Bizleen is not liable for interruptions caused by an outside event, in particular a failure of the host, of the network, or of a third-party service.

14. Complaints

Any complaint must be sent to us first, by email, at the address shown in the legal notice: contact@bizleen.com. We commit to answering within five working days.

Our policy is simple and we would rather write it down than let you guess it: if we disagree, we refund. The service is not worth a dispute, and we have no interest in keeping the money of someone who is not happy with it.

Since the paid plans are reserved for professionals (article 2), we are not a member of a consumer mediation scheme. If you did nevertheless contract as a consumer, you keep in full the rights the law gives you on that basis, and our refund commitment above applies first.

15. Applicable law

These terms are governed by French law. In the event of a dispute, the French courts have jurisdiction. If you are a consumer, you keep the right to bring proceedings before the courts of your place of residence.

16. Changes to these terms

These terms may change. The terms applicable to your subscription are those accepted when you subscribed. Any substantial change is notified to you by email at least thirty days before it takes effect, and you can cancel free of charge if it does not suit you.

17. Language of the contract

These terms are drawn up in French. Translations, in English or in another language, are offered for your convenience. If the versions differ in meaning, the French version prevails.